I didn't receive my verification code, what next?
Part of the ATTOM Cloud registration process involves sending a verification code to your e-mail address so that we have a way of verifying the e-mail address. Without providing the verification code it will not be possible to sign in to ATTOM CLoud using that account.
Step 1... Send Again
- If you are still on the Verify Your email screen (see below), you click on the "Send a new verification code" link.
- If the e-mail is still not being received, check for spelling mistakes in the e-mail address provided and look in your spam folder
Step 2... Reset Password
- If you moved away from the Verify your email screen (see above) before your account has been verified, it is possible to restart the verification by following the Forgot your password link on the ATTOM Cloud sign-in screen.
Step 3... Try DIfferent E-Mail Account
Still not receiving the verification e-mail? There are still a number of possibilities
- The e-mail address is being blocked by spam filters
- There is a delay in processing outgoing and/or incoming e-mail
- We managed to break something in our efforts to push out even more enhancements to the ATTOM CLoud platform - yes, progress comes at a price!
- This may not always be possible, or desirable, but where it is an option, try to register for your ATTOM Cloud account using a different e-mail address.
Step 4... Contact Technical Support
By now, we have probably run out of options for solving the issue without calling on our technical support team for assistance. See related article for details about contacting support.